Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will show up. It includes comprehensive information about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast assortment of instructional videos demonstrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't find the answer you are looking for, take a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and offers practical solutions. We constantly "revamp" our FAQ database with new Q&A's in order to embrace all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our excellent team of customer support engineers available 24x7x365 and ready to help you with any problem. Each trouble ticket you send will be responded to in less than one hour (the average trouble ticket response time being approximately twenty minutes), so you won't have to wait a long time to get your question answered.